Comments on: How Not to do Business on eBay… or Anywhere Else http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/ Author of the best-selling affiliate marketing training book shares free money-making affiliate tips. Tue, 22 May 2012 05:31:49 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: H. Fred http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-49103 H. Fred Tue, 18 Sep 2007 20:21:50 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-49103 Ros: Why didn't you just cancel the order and buy it from someone else? That's what I'd do. If I have an inkling that I'm about to receive poor customer service, I immediately cancel the order and demand a full refund. (And get it too.) If that cell wasn't in my house after 10 days, that would have been the end of the deal, especially since they had no intention of explaining to you what was going on. I worked a lot of years in the retail and restaurant industries. I know what good customer service is supposed to be and if I don't get it, buh-bye! Plenty of other fish (vendors) in the sea. <strong>Hi H. Fred, I didn't cancel the order because I didn't KNOW the guy was lying to me. I'd give them 10 days to deliver to Canada anyway, then when they said it hadn't shipped the first time, I gave them another chance... who KNEW they'd lie to me again after that? Cheers, Ros</strong> Ros:

Why didn’t you just cancel the order and buy it from someone else? That’s what I’d do. If I have an inkling that I’m about to receive poor customer service, I immediately cancel the order and demand a full refund. (And get it too.) If that cell wasn’t in my house after 10 days, that would have been the end of the deal, especially since they had no intention of explaining to you what was going on.

I worked a lot of years in the retail and restaurant industries. I know what good customer service is supposed to be and if I don’t get it, buh-bye! Plenty of other fish (vendors) in the sea.

Hi H. Fred,

I didn’t cancel the order because I didn’t KNOW the guy was lying to me. I’d give them 10 days to deliver to Canada anyway, then when they said it hadn’t shipped the first time, I gave them another chance… who KNEW they’d lie to me again after that?

Cheers,
Ros

]]> By: Anji http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-48171 Anji Wed, 12 Sep 2007 09:34:44 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-48171 What a patient person you are. We have customers wanting to know where there purchases are almost before they've paid. Hope that you complained to eBay. I hope the weather stays hot enough where you are for you to enjoy your newly cleaned pool! What a patient person you are. We have customers wanting to know where there purchases are almost before they’ve paid. Hope that you complained to eBay.

I hope the weather stays hot enough where you are for you to enjoy your newly cleaned pool!

]]> By: Sandy http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-48112 Sandy Tue, 11 Sep 2007 23:29:56 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-48112 You go get 'em baby! You go get ‘em baby!

]]> By: Sandy http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-48075 Sandy Tue, 11 Sep 2007 16:36:07 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-48075 Is it just me, or is anyone else surprised that Rosalind would have subjected herself to these hassles just to save around $500?! Hey, I'm all for saving money, but come on... I would have walked into the local store carrying the product, paid retail, and walked out with the cell the *same day* and have avoided this entire fiasco in the first place. That way if there was a problem, I'd know that I could speak directly with a live person in my hometown instead of having to deal with some guy in another country! Is it just me, or is anyone else surprised that Rosalind would have subjected herself to these hassles just to save around $500?! Hey, I’m all for saving money, but come on… I would have walked into the local store carrying the product, paid retail, and walked out with the cell the *same day* and have avoided this entire fiasco in the first place. That way if there was a problem, I’d know that I could speak directly with a live person in my hometown instead of having to deal with some guy in another country!

]]> By: carolyn http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-47972 carolyn Tue, 11 Sep 2007 00:58:23 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-47972 Hi Ros! You go get em baby! Good for you! I had this happen a while back on Ebay. Ebay has changed a LOT over the years. I don't think its for the better:o) (still a place to get a great deal, but how good is the deal when it stresses you out so much, ya know?) I wonder if you had the mustard algae? I had that one year and its almost impossible to get rid of. I heard, that it can come, (spores spread thru the air) from other neighborhood pools. Just FYI... Stay Real! Carolyn Hi Ros!

You go get em baby! Good for you! I had this happen a while back on Ebay. Ebay has changed a LOT over the years. I don’t think its for the better:o) (still a place to get a great deal, but how good is the deal when it stresses you out so much, ya know?)

I wonder if you had the mustard algae? I had that one year and its almost impossible to get rid of. I heard, that it can come, (spores spread thru the air) from other neighborhood pools.

Just FYI…

Stay Real!
Carolyn

]]> By: Max http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-47936 Max Mon, 10 Sep 2007 19:00:43 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-47936 you mention that insider secrets for selling on ebay is for beginners. can you recommend a product that would help somewhat experienced sellers to take their business to the next level? regards, Max. <strong><em>Hi Max, Good question - I don't really know of another all-round eBay training package, other than what is available on the eBay site itself. Does anyone else have a recommendation to help Max? Thanks, Ros</em></strong> you mention that insider secrets for selling on ebay is for beginners. can you recommend a product that would help somewhat experienced sellers to take their business to the next level?

regards,
Max.

Hi Max,

Good question – I don’t really know of another all-round eBay training package, other than what is available on the eBay site itself.

Does anyone else have a recommendation to help Max?

Thanks,
Ros

]]> By: Cherie http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-47882 Cherie Mon, 10 Sep 2007 08:55:34 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-47882 I'm amazed you waited that long, you must have the patience of a saint! And a bit off the track but if the chemicals turn your hair green just put tomato ketchup on your hair and it gets rid of the green (strange but true!) Cherie I’m amazed you waited that long, you must have the patience of a saint! And a bit off the track but if the chemicals turn your hair green just put tomato ketchup on your hair and it gets rid of the green (strange but true!)

Cherie

]]> By: Greg Vinson http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-47723 Greg Vinson Sun, 09 Sep 2007 06:24:24 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-47723 Amazing story; you were very polite considering. It would have been understandable had you used words like "moron" or worse in your communications to them. Kudos for warning others about them in spite of the threat! I guess the silver lining is that they sure make a good seller look stellar by comparison! Amazing story; you were very polite considering. It would have been understandable had you used words like “moron” or worse in your communications to them. Kudos for warning others about them in spite of the threat!

I guess the silver lining is that they sure make a good seller look stellar by comparison!

]]> By: Ana http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-47651 Ana Sat, 08 Sep 2007 19:36:18 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-47651 You can avoid neutral/negative feedback by filing a dispute with ebay. Disputed items allow you to post negative without your business partner (the seller in this case) being able to retaliate with a negative. I do the same thing, go way out of my way to help out a seller in case they were having a bad time. However, in your case, that Pool Supply USA place was lying and making excuses. They deserve a negative. I would not have waited that long if you were dumping so many chemicals into the pool to keep it clear of algae. Wasn't there somewhere else you could have gotten a slightly worse deal? If I were making five figure income, I don't think I'd be wasting my precious time with dishonest sellers to tell you the truth. Thank you for your stories. You have given me a lot of interesting stories and food for thought. However, as an experienced ebay person, the ebay package from Derek Gehl's company (which I bought on your recommendation) was not worth it. I returned it. Cheers, Ana Thanks kindly for your comment and I have a couple of thoughts / comments to share in response. Derek's "<a HREF="http://www.auctiontips.com/t.cgi/3885/powersellers" target="new" rel="nofollow"> <em>Insider Secrets to Selling on eBay</em></a>" isn't intended for 'experienced ebay' persons such as yourself. It is better suited for those learning how to build a business on eBay and those such as Ted who haven't figured out how to run their eBay business properly. As to "I would not have waited that long" and "If I were making five figure income"... First of all, it's been a long time since I made a 5-figure income. I've been in the 6 and 7 figure range since 1999. That said, I don't see that earning more than average is an excuse to spend a thousand bucks on a product that sells for half that price. People don't become millionaires by spending their money foolishly. As for "I don't think I'd be wasting my precious time with dishonest sellers"... To recap, the product was ordered on June 30th, paid for on July 5th, finally shipped on August 7th and arrived on August 9. I was on vacation for 2 weeks during that period... and we kept checking with the house-sitter to see whether the cell had arrived. Had I <em>known</em> that the seller was lying to me about having shipped the product, I would have been all over it much sooner. But that's the inherent difficulty with lies and liars... as an honest person, you assume the best and don't find out that they're liars until late in the game. So, most folks would respond much as I did - by waiting patiently for the first week or 10 days, find out it hasn't shipped, assume it was a simple oversight (not knowing that it was a lie), forgive, go on and hope for the best. Cheers, <strong>Rosalind</strong> You can avoid neutral/negative feedback by filing a dispute with ebay. Disputed items allow you to post negative without your business partner (the seller in this case) being able to retaliate with a negative. I do the same thing, go way out of my way to help out a seller in case they were having a bad time. However, in your case, that Pool Supply USA place was lying and making excuses. They deserve a negative. I would not have waited that long if you were dumping so many chemicals into the pool to keep it clear of algae. Wasn’t there somewhere else you could have gotten a slightly worse deal? If I were making five figure income, I don’t think I’d be wasting my precious time with dishonest sellers to tell you the truth.

Thank you for your stories. You have given me a lot of interesting stories and food for thought. However, as an experienced ebay person, the ebay package from Derek Gehl’s company (which I bought on your recommendation) was not worth it. I returned it.

Cheers,
Ana

Thanks kindly for your comment and I have a couple of thoughts / comments to share in response.

Derek’s “ Insider Secrets to Selling on eBay” isn’t intended for ‘experienced ebay’ persons such as yourself. It is better suited for those learning how to build a business on eBay and those such as Ted who haven’t figured out how to run their eBay business properly.

As to “I would not have waited that long” and “If I were making five figure income”…

First of all, it’s been a long time since I made a 5-figure income. I’ve been in the 6 and 7 figure range since 1999.

That said, I don’t see that earning more than average is an excuse to spend a thousand bucks on a product that sells for half that price. People don’t become millionaires by spending their money foolishly.

As for “I don’t think I’d be wasting my precious time with dishonest sellers”…

To recap, the product was ordered on June 30th, paid for on July 5th, finally shipped on August 7th and arrived on August 9. I was on vacation for 2 weeks during that period… and we kept checking with the house-sitter to see whether the cell had arrived.

Had I known that the seller was lying to me about having shipped the product, I would have been all over it much sooner.

But that’s the inherent difficulty with lies and liars… as an honest person, you assume the best and don’t find out that they’re liars until late in the game.

So, most folks would respond much as I did – by waiting patiently for the first week or 10 days, find out it hasn’t shipped, assume it was a simple oversight (not knowing that it was a lie), forgive, go on and hope for the best.

Cheers,
Rosalind

]]> By: Howard Piesik http://netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/comment-page-1/#comment-47640 Howard Piesik Sat, 08 Sep 2007 18:11:13 +0000 http://www.netprofitstoday.com/blog/how-not-to-do-business-on-ebay-or-anywhere-else/#comment-47640 Your right on, Rosalind. I think You were more than fair. In any business, the customer is the business. And when you don't respect that, You have no business! Howard Piesik Your right on, Rosalind.
I think You were more than fair.
In any business, the customer is the business.
And when you don’t respect that, You have no business!
Howard Piesik

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