This article was inspired by Paul Calabrese, an NPT reader new to the world of Internet marketing, who contacted me about a problem he was having with a product I’d recommended. The following is Paul’s first note to me about the problem. Very disappointed. I purchased this program after reading your review in the NPT [...]
How to WOW Your Customers
Greetings from FL350, somewhere west of Chicago. I’m winging my way home from Washington, D.C. where Yanik’s 5th Underground Seminar wrapped up yesterday. Because we sign NDA’s (nondisclosure agreements) prior to entering the conference hall, I can’t really say too much about exactly what information was shared by this year’s speakers. Actually, I think I’m [...]




